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Customer Service Role Play - Delivery Driver
To purchase this course please contact your company administrator or the NAED Member Engagement Team at 888-791-2512.
Credits
Duration:0.1, Reward Points:0.5
Publisher
NAED
Description
As a delivery driver, your company wants you to attract and retain satisfied customers, but you likely face challenging situations daily when you have to make choices on how to best accomplish this. This module will help you practice your customer service skills in 3 scenarios so you can learn to make the best choices with your own customers. Each role play will allow you to explore different options until you have mastered the best strategies. The module concludes with a scored quiz.